Electronic Reception System

Benefits of an Electronic Reception System

A quality electronic reception platform like Greetly can provide numerous advantages to businesses today. Here are several key benefits you can get with our software:

Improved Safety for Guests

As work has changed after the COVID-19 pandemic, visitors are looking to minimize unnecessary physical interactions. That is why Greetly launched the first touchless visitor management platform. Guests can check themselves into your office without speaking with admin personnel or touching a shared kiosk.

Having a digital reception kiosk in place can also help companies during evacuations. Greetly visitor management platform can notify all guests (and employees) in an emergency, and help you track who has made it out safely.

Enhanced Security for Your Business

Besides the safety benefit of being able to track everyone in a building, an electronic reception system can also supply added security to a business. Monitoring anyone who enters and exits an office is essential to avoid the possibilities of theft and harm to employees and assets.

A paperless registration system can capture visitor photos and print temporary badges, so they are instantly identified by staff. Greetly’s electronic receptionist can also check guests against a watchlist, or BOLO (be on the lookout for) list so unwanted guests do not enter the premises.

All of these security features are especially important if your company is subject to regulatory requirements, requires internal or third-party audits, or is a government contractor.

Better Brand Image

You’ve already spent a lot of time, money, and effort to ensure your brand’s image is on track. Significant resources have already been allocated to craft an ideal image, but it can only take one issue for it to go down the drain. Greeting an important guest with long queue times or an old visitor sign-in book can be all it takes to spoil all your efforts.

With an electronic reception system, you can personalize how your software greets guests while making sure that they are processed as soon as they arrive. Not only does this provide a modern feel, but you’ll also guarantee that all visitors are received appropriately.

A huge advantage of an electronic receptionist is that they don’t need to take a break, get called away, or go on vacation.

Increased Overall Productivity

A full-time receptionist team can be helpful for many businesses, but if one isn’t available, then you’ll often have to rely on other staff to fill in the roles. This creates the problem that most of these assigned individuals will also have to perform other tasks that may prevent them from focusing when they need to prioritize checking in guests.

With an electronic reception platform like Greetly, you don’t need dedicated admin staff to manage the front desk, or to pull employees away from their desks to handle visitors. The guests can process themselves simply by presenting the necessary information. Not only will this free up your staff, but it also lets them prioritize the tasks you hired them to do.

Extend Front Office Capabilities

Another major advantage of an electronic receptionist is its ability to extend the capabilities of your front office staff. This is because human receptionists often have more responsibilities than just greeting visitors; they may also do other tasks like writing newsletters or entering important data.

A receptionist that has several skills can be of significant use for any company, but they are only a single individual. They don’t have the ability to do several things at once as effectively as a digital receptionist.

When you use an electronic reception platform, you don’t have to bother your human receptionist to stop what they’re doing. Visitors can check themselves in upon arrival while your system automatically logs their information onto the network.

This paperless solution can lighten the load of your existing receptionists while increasing the capabilities of serving guests with more complex needs. This feature can lead to a significantly improved check-in experience for your visitors.

Fewer Check-in Steps

Check-in processes can be a frustrating experience for many guests. As a business, you want this phase to be as smooth as possible to ensure visitors can accomplish what they set out to do.

When you use a platform like Greetly, you can significantly reduce the steps to your check-in procedure, so people don’t have to go through several stages just to be admitted. Our system will also automatically inform relevant employees of guest arrival via a host of integrated communication channels.